Press Releases

Press Releases

VINCI Facilities confirms London Overground FM deal with Arriva Rail London

VINCI Facilities has confirmed it has secured an initial 12-month contract with Arriva Rail London (ARL) to deliver FM services across the London Overground network.

The VINCI Facilities team began mobilising in late April and the works went live 13-days later in early May. The contract includes cleaning, fault-rectification and planned maintenance activities, and it continues from where Carillion, the previous supplier, left off following its liquidation. 119 people who worked with Carillion and its liquidator have begun working with VINCI Facilities. The scope of the TFM package covers 81 stations across the London Overground network and includes possession management and trackside FM delivery works and is worth £7.5M.

The new work with ARL builds on VINCI Facilities’ track record in rail and a clear demonstration of trackside abilities. This was further confirmed during the 13-days of mobilisation and the discussions around the works during which the VINCI Facilities team formed strong partnerships, emphasising the need for collaboration and flexibility.

Tony Raikes, managing director of VINCI Facilities said, “One of the most rewarding things about this contract with Arriva Rail London is our teams’ ability to help the client and step in to maintain FM services after the demise of Carillion. It is an exciting project, our first on over ground network, building on our successes with TfL. We’re looking forward to taking the project beyond the initial 12-months.”

Will Rogers, Arriva Rail London managing director, said, “The transition to VINCI Facilities was seamless and this is testament to the collaboration between our teams. Right across the board, at every level, everyone has done a sterling job.

"People are at the heart of what we do at Arriva Rail London and our team have continued to deliver through uncertainty. We’re looking forward to working with VINCI Facilities and continuing to deliver a great train service for Londoners.”

VINCI Facilities seals £150m of sales including Debenhams

VINCI Facilities has confirmed that its recent deal over a three-year term with DEBENHAMS means it has secured over £150m of facilities services business.

This includes the ground breaking contract with the Five Councils (Hart District Council and Havant Borough Council, Mendip District Council, South Oxfordshire and the Vale of White Horse District Councils) announced in February as well as extending relationships with the Welsh Government, Canals & River Trust and the Royal Parks and new contracts with the Office of National Statistics (ONS) and the Science & Technology Facilities Council (STFC).

The agreement with DEBENHAMS confirms VINCI Facilities as a leading FM player on the high street. The Debenhams team were impressed by the record of VINCI with other retailers, such as Dixons Car Phone Warehouse, and its ability to provide accurate, timely management information via its bespoke CAFM system. 

This is the first time Debenhams has put all of its fabric, HVAC, lift and escalators, lighting and electrical services within a single contract arrangement and under the terms agreed VINCI will be providing planned and reactive maintenance services to some 180 locations nationwide including stores in the Republic of Ireland.

Away from the High Street, VINCI Facilities is continuing to build on its reputation for consistent delivery of FM services in some challenging and different end user environments right across the UK. These range from public buildings for the Welsh Government, administrative spaces for the ONS as well as scientific laboratories and ccommodation facilities for the STFC.

The Welsh Government has extended its agreement with VINCI Facilities via its National Procurement Service and the work is worth in the region of £28m over four years. VINCI Facilities was also recently appointed to continue its successful £40m relationship with the Royal Parks – a deal that covers all of the main London parks including Hyde Park and St. James’.

Tony Raikes, managing director of VINCI Facilities said:

“The business is making great progress this year and much of our success is down to the good relationships our teams establish with our clients, their respective FM consultants and the consistent and often innovative approach to customer service of all of our people. Contract awards with clients like DEBENHAMS are special because they demonstrate that an open collaborative partnership, strong technical knowledge, and a culture of service that delivers great results. Then, renewing high profile work with the Royal Parks, Canals & River Trust and the Welsh Government shows we are at the top of our game in what are very challenging environments.”

Simon Dales, director of store operations for DEBENHAMS says: “Entering into a one stop all-inclusive contract with VINCI Facilities is an important move and will deliver overall efficiencies in management and operating costs while, at the same time enhance the store environment and experience for our customers and colleagues. We look forward to working closely with VINCI Facilities during the contract term.”

For further information, please contact:

Philip Russell
Director – Sales & Marketing
VINCI Facilities
07971 191912


Andrew Brown
Frank & Brown
07795 547069

Note to editors

VINCI Facilities is a leading provider of facilities management services to the public and private sector.

Our solutions are commercially sound, are customer focused and provide clients with the information necessary to make strategic decisions about their estate.

By integrating services and introducing a range of best practice measures, including work flow and performance management against strict KPIs, we provide our clients with cost certainty, cost saving, consistency of service and efficiency gains.