VINCI Facilities has played an integral role in the success of this ground-breaking facility. This includes providing technical project management services during the three-year development and construction phase, and ongoing FM solutions now that the facility is operational.
The contract sees the majority of FM works self-delivered by a directly-employed team in order to maximise levels of control, quality and reliability.
This team work as a cohesive unit with the council, operating a ‘one team’ approach. So successful is the collaboration that the partnership received the One Team award at the Government Property Awards.
Keen to drive continuous improvement, contract personnel are trained in Lean methodologies and have held ‘Lessons Learnt’ sessions with key stakeholders to capture and showcase key learnings from the contract.