Customers benefit from open, aligned partnerships that deliver flexible, innovative, and consistent service delivery.
As a core value, collaboration is embedded in our culture and systems, and is applied across all contracts. Our collaborative relationship with the Defence Infrastructure Organisation under the FDIS contract is ISO 44001 certified (Collaborative Business Relationships) and has been recognised with an Institute for Collaborative Working Award. Other contracts operate to ‘44001 Ready’ standards, ensuring we work openly and effectively with customers, supply chain partners, and internal teams—upstream, downstream, and internally.
We foster a collaborative culture that supports joint problem-solving and innovation, strengthened by our partnerships with sister companies and shared VINCI Group expertise. This enables us to deliver consistent service and agile solutions across sectors.
Our transparent, unified approach underpins trusted, long-term customer relationships and helps to unlock value and drive better outcomes.
CUSTOMERS WITH COLLABORATIVE
STRATEGIC PLANS
33%
collaborative business
relationship awards
3
Building
Trusted
Partnerships
Fostering trust through open communication, honest reporting, and shared goals to drive stronger, more successful partnerships.
Building Trusted Partnerships
Fostering trust through open communication, honest reporting, and shared goals to drive stronger, more successful partnerships.
Winning the Institute of Collaborative Working Award reflects on the strong drive to collaborate with VINCI Facilities to deliver the best we can for Defence. It reflects the whole teams who enable, support, and empower our collaboration. Working collaboratively is a mindset and culture that we all support and strive to improve every day.
Andy Honnor, Head of South East Region and PFIs, Defence Infrastructure Organisation