St Helens Hospital and Whiston Hospital

Providing total FM and capital works for two hospitals in Merseyside that serve a population of c.350,000.

To promote transparency, VINCI Facilities invested £300k in a bespoke CAFM system, which is able to monitor SLAs and calculate penalties in real-time, with data being added via technicians’ personal digital assistants (PDAs).

A wealth of initiatives have been utilised to make sure that standards continually improve. For example, an innovative work order management tool called VICCI has been introduced within the FM office, which displays real-time performance data and issues visual and auditory alerts to ensure that SLA response times are met.

Numerous cost saving initiatives have also been implemented. For example, a recent £550k project to expand the endoscopy department saw VINCI Facilities successfully negotiate with suppliers in order to reduce equipment costs by a substantial £90k.

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Rainbow Hospital Deeside

Providing hard FM for a 430-bed temporary treatment facility, created to treat COVID-19 patients.

In the fight against COVID-19, it was vital that this facility became operational as rapidly as possible. Therefore, VINCI Facilities fast-tracked its mobilisation process, successfully delivering it within just two weeks.

This saw VINCI Facilities collaborate with key stakeholders to assess the needs of patients, review the hospital’s statutory compliance requirements, and develop the necessary planned preventative maintenance schedules.

Keen to maximise communication and efficiency, VINCI Facilities utilised Microsoft’s Power BI platform in order to provide stakeholders with real-time performance dashboards.

To ensure the safety of staff and patients alike, VINCI Facilities developed and introduced safe systems of work in line with best practice COVID-19 guidance from the government, Build UK and the Construction Leadership Council.

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Cardiff Council: Grand Avenue Day Centre

Transforming a 25-year-old building into a specialist care facility for people living with dementia.

Due to the nature of this facility, Building Solutions placed an overriding focus on understanding the users’ care needs and the sensory, cognitive and physical constraints of dementia.

For example, to create a homely atmosphere, the design incorporates an electric fire that creates a smoke effect using water vapour, and an internal corridor that replicates a street – complete with shop awnings and street lights.

In addition, non-reflective surfaces were used, as many residents don’t perceive themselves to have aged and can find their reflection confusing/distressing.

The project was recognised with a CLAW (Consortium of Local Authorities Wales) Award, with the judges commenting: “This difficult building has been cleverly adapted to successfully create a positive environment for a very worthy cause.”

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Kings College Hospital: Modular Outpatient Facility

Facilitating the expansion of the emergency department by relocating the outpatient department to a modular facility.

Building Solutions was selected to conduct the enabling and associated works for the installation of the new modular outpatient facility along with managing the installation process.

A key aspect of the works saw a 30m trench dug and new IT provisions laid, which was preceded by an underground radar survey to identify any unknown services.

Building Solutions proposed and implemented improvements to the design when appropriate. For example, the team adjusted the design of the drainage system to enable pipes to pass around the building rather than beneath it, thereby removing the risk of access issues in the future.

A rigorous logistics strategy enabled the project to be delivered with minimal disturbance to the hospital, which remained operational throughout the works.

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Queen Elizabeth Hospital: Partnership Overview

Delivering FM services along with £1.5m-£5m of capital works and life-cycle works per annum.

Building Solutions delivers a wide range of projects for QEH. One recent example saw it conduct a £2.4m refurbishment of the hospital’s A&E department, which required a rapid mobilisation and a 24/7 operation in order to meet a strict time frame of just 18 weeks.

An emphasis is placed on creating efficiencies and savings. For example, a £600k project to refurbish the Ambulatory Care department saw the organisation create cost savings by self-delivering the works. Additionally, off-site manufacturing was utilised to maximise the speed of delivery and to reduce noise and dust on the premises.

To deliver further value, Building Solutions regularly provides complimentary services. A recent initiative saw the team redecorate the children’s ward, with Building Solutions covering all costs of labour and materials.

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